FAQs
Is the shipping free?
Yes, above EUR 50 it's all on us!
When will I receive my item?
We strive to deliver your order as quickly as possible. Our shipping process consists of two phases:
Processing Time: 1-2 business days
Shipping Time:
US: 5-8 business days
UK: 5-8 business days
Europe: 5-8 business days
Rest of the World: 5-12 business days
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking link to monitor your delivery.
For any questions regarding your order, feel free to contact our support team at info@vervelle.com
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us within 1 hour, so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 14 days after you have received your package, as long as the item has not been used.
Will I receive my order in one package?
Please note that depending on our stock, your order may arrive in multiple packages.
Is there a Satisfaction Guarantee?
Not completely in love with your new piece? We stand by the quality of our products, which is why we offer a 14-day money-back guarantee – 100% risk-free. If you're not fully satisfied, you can return your item within 30 days for a full refund – no hassle, no worries!
Is it free to send the items back?
Our policy and aim is to deliver you the highest qualatiy possible, yet if you'd like to send the articles back, the fee of the return will depend on geograpic conditions.
You can send the items back to this adress:
DND CONSULTING GMBH
Roseggerweg 15
71696 Möglingen

Hyper Wearable Fashion
Isn't there something almost magnetic about classic elegance?